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Terms

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 10 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All Pur Natural Skincare products are made to order using traditional preparation methods, this means that a product you order today hasn't been made yet! It also means that we do not use bulk processing machinery or resource hungry manufacturing systems. Instead we rely on a very dedicated team of natural skincare specialists.

Working this way means that we take time and care with every product and will not sacrifce quality for quantity, ensuring that a truly vibrant product arrives at your home.

We are confident that this approach to quality will meet with your satisfaction. If however you are not entirely satisfied with your order we will happily replace or refund your return providing your return is made within 14 days of delivery.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02920 552691 (International +44 (0)2920 552691) or write to us at Touch Therapeutics Ltd, Unit 4 Hubert John Yard, Pant Ind. Est. Dowlais, CF48 2SR, Cymru UK
Privacy Policy We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy We are happy to accept returned goods on a no quibble basis if you are not entirely satisfied with your purchase. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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